Andrew (A.J.) Adams, Csm
About Andrew (A.J.) Adams, Csm
Andrew (A.J.) Adams is a Scrum Master at CallMiner, with over 12 years of experience in the hospitality software sector. He previously worked as a Senior Functional Analyst at Oracle for 13 years and has a background in audiovisual communications from the University of Central Florida.
Work at CallMiner
Currently, Andrew Adams serves as a Scrum Master at CallMiner, a role he has held since 2020. He operates in the Fort Myers, Florida Area, where he applies his extensive experience in project management and agile methodologies. His responsibilities include facilitating Scrum processes, ensuring effective communication among team members, and guiding projects from inception through to completion. His focus on enhancing team performance and delivering high-quality results aligns with CallMiner's objectives in the software industry.
Experience at Oracle
Andrew Adams worked at Oracle as a Senior Functional Analyst from 2007 to 2020, accumulating 13 years of experience. In this role, he was involved in various projects that required a deep understanding of functional analysis and software solutions. His tenure at Oracle provided him with a solid foundation in the technology sector, particularly in relation to software development and customer management.
Education and Expertise
Andrew Adams studied at the University of Central Florida, where he earned a degree in Audiovisual Communications Technologies/Technicians from 2001 to 2003. This educational background has contributed to his diverse skill set, which encompasses technical knowledge, design capabilities, and customer management expertise. His academic training supports his professional roles, particularly in the hospitality software business unit.
Background in Hospitality Software
With over 12 years of experience in the hospitality software business unit, Andrew Adams has developed a specialized focus on profile and loyalty memberships within property management systems over the past five years. His background includes overseeing projects from conception through quality assurance and troubleshooting, showcasing his ability to manage complex software solutions tailored to the hospitality industry.