Andrew Church
About Andrew Church
Andrew Church is a Sr. Business Analyst with extensive experience in the consumer electronics industry and a strong background in business administration. He has worked at notable companies such as Interactions LLC, Bose Corporation, and AT&T, and holds a Bachelor of Business Administration from Worcester State University.
Current Role at CallMiner
Andrew Church serves as a Senior Business Analyst at CallMiner, a position he has held since 2020. In this role, he applies his extensive experience in business analysis to enhance operational efficiency and drive strategic initiatives. His responsibilities include analyzing data, identifying trends, and providing actionable insights to improve business processes.
Previous Experience at Interactions LLC
Prior to his current position, Andrew worked at Interactions LLC as a Salesforce.com Administrator from 2017 to 2020. During his three years in this role, he managed Salesforce administration tasks, contributing to the optimization of customer relationship management systems. This experience provided him with valuable insights into the intersection of technology and business operations.
Background in Consumer Electronics
Andrew has a strong background in the consumer electronics industry, which supports his role as a Senior Business Analyst. His experience in this sector enables him to understand market dynamics and consumer behavior, which are essential for developing effective business strategies.
Education and Certifications
Andrew studied at Worcester State University, where he earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2002 to 2012. He also completed his General Studies at Maynard High School from 1998 to 2002. Additionally, he holds a Salesforce.com ADM201 certification, showcasing his expertise in Salesforce administration.
Professional Skills and Expertise
Andrew possesses a comprehensive skill set that includes customer service, account management, and process scheduling. His experience in coaching indicates his capability in mentoring and developing team members, which is valuable for fostering a collaborative work environment. These skills enhance his effectiveness as a Senior Business Analyst.