Andrew Govan
About Andrew Govan
Andrew Govan is an Applications Support Team Leader at CallMiner in Strelley Village, Nottingham, where he has worked since 2018. He has a diverse background in technical support and engineering, with previous roles at Eurocom, eg solutions plc, TTG Transportation, Derby Hospitals NHS Foundation Trust, and Soutron.
Work at CallMiner
Andrew Govan has been employed at CallMiner as the Applications Support Team Leader (International) since 2018. In this role, he oversees the applications support team, ensuring efficient operations and addressing client needs. His position involves managing international support initiatives and collaborating with various departments to enhance service delivery.
Previous Employment History
Before joining CallMiner, Andrew Govan held several positions in the technology and support sectors. He worked as a Cloud Services Engineer and Professional Services Engineer at eg solutions plc from 2015 to 2018. Prior to that, he served as the UK Support Manager at TTG Transportation for seven months in 2015. His career also includes a role as an IT Systems Support Officer at Derby Hospitals NHS Foundation Trust from 2009 to 2010 and as a Technical Support Officer at Eurocom from 2001 to 2004.
Education and Expertise
Andrew Govan studied at St Benedicts RC Senior School from 1992 to 1996. He furthered his education at Broxtowe College from 1996 to 2000. He achieved a BSc (Honours) in Computing and IT from The Open University, completing his studies from 2013 to 2019. His educational background provides a strong foundation for his roles in technical support and applications management.
Career Development
Andrew Govan's career has evolved through various roles in technical support and systems implementation. He worked as a Systems Implementation & Support Analyst at Soutron from 2005 to 2007, where he contributed to system integration and user support. His diverse experience across multiple organizations has equipped him with a broad skill set in applications support and cloud services.