James Fett
About James Fett
James Fett is the Director of Data Science at CallMiner, where he has worked since 2023. Previously, he held various director roles at Dell, focusing on data science, client services, and operations, and has a background in Biomedical Engineering from The University of Texas at Austin.
Current Role at CallMiner
James Fett serves as the Director of Data Science at CallMiner since 2023. In this role, he is responsible for leading data science initiatives and managing a global team. The position is based in Boston, Massachusetts, and operates in a hybrid work environment.
Previous Experience at Dell
James Fett held multiple leadership positions at Dell from 2011 to 2023. He served as Director of CSMB Services Operations for one year, followed by Director of Data Science, Engineering and Business Intelligence for six years. Additionally, he was the Director of Client Services and Planning for eight years. His tenure at Dell included significant contributions to operational efficiency and cost reduction.
Education and Qualifications
James Fett studied Biomedical Engineering at The University of Texas at Austin, where he earned a Bachelor of Science in Electrical Engineering (BSEE) from 2004 to 2009. He also completed his secondary education at Oxford High School from 1987 to 1990.
Achievements in Leadership and Operations
Throughout his career, James Fett has achieved notable results in operational efficiency. He automated global planning processes, leading to a $5 million reduction in annual spend. He standardized accounting principles, contributing an additional $2.4 million in margin per annum. His leadership in overhauling European consumer operations planning resulted in $1 million in annual savings.
Team Development and Recognition
James Fett has demonstrated a commitment to team development, with 42% of his staff promoted to higher positions under his guidance. He has received recognition as a Rock-Star Manager and Inspiring Leader for eight consecutive years and has been nominated for Caring Leader recognition.