Matt Greaves
About Matt Greaves
Matt Greaves is an Implementation Project Manager II at CallMiner, with extensive experience in project management and systems analysis, particularly in the banking sector. He has held various roles at HSBC, including IT Project Manager and Systems Analyst, and possesses a SAFe certification in Agile practices.
Work at CallMiner
Matt Greaves currently serves as Implementation Project Manager II at CallMiner, a role he has held since 2021. In this position, he is responsible for overseeing the implementation of projects, ensuring they align with client needs and organizational goals. His experience in project management allows him to effectively coordinate resources and manage timelines, contributing to the success of various initiatives within the company.
Previous Experience at HSBC
Matt Greaves held multiple roles at HSBC, contributing to various projects over several years. He worked as an IT Project Manager for Open Banking from 2018 to 2019, and as a Project Manager for the Contact Centre Estate from 2019 to 2021. His earlier roles included Systems Analyst in Software Engineering from 2010 to 2014 and IT Project Manager for Digital Mobile from 2014 to 2018. His diverse experience at HSBC equipped him with a comprehensive understanding of project management in the banking sector.
Background in Testing and Analysis
Before his tenure at HSBC, Matt Greaves worked as a Test Analyst at Halifax in 2007. His background includes strong skills in business analysis and testing, which complement his project management capabilities. This combination of skills enables him to effectively assess project requirements and ensure quality outcomes.
Education and Expertise
Matt Greaves holds a SAFe certification as an Agilist, demonstrating his expertise in scaling Agile practices within organizations. He is proficient in various project management methodologies, including waterfall, Agile, and hybrid 'scrum-fall'. His ability to manage teams across multiple global locations, including India, China, Poland, and the USA, showcases his adaptability and leadership in diverse environments.