Nancy Fobert
About Nancy Fobert
Nancy Fobert serves as the Director of Enterprise Systems at CallMiner, a position she has held since 2019. She has a background in education, expertise in Gainsight administration, and experience in managing enterprise systems with a focus on GDPR compliance.
Work at CallMiner
Nancy Fobert has been serving as the Director of Enterprise Systems at CallMiner since 2019. In this role, she oversees the management and optimization of enterprise systems, ensuring they align with organizational goals. Her responsibilities include implementing strategies that enhance system performance and compliance, particularly focusing on GDPR regulations.
Education and Expertise
Nancy Fobert holds a Bachelor of Science degree in Education from Westfield State University. She is also a certified Salesforce.com Administrator, which underscores her expertise in managing customer relationship management systems. Additionally, she has specialized knowledge in Gainsight administration, enhancing her capabilities in customer success management.
Background
Before joining CallMiner, Nancy Fobert worked at Ipswitch, Inc. as a Senior Manager in IS Operations for four months in 2019. She also held a significant role at TripAdvisor from 2013 to 2017, where she served as Senior Manager of Sales and Marketing Systems. Her experience spans various aspects of enterprise systems management, including release management and quality assurance.
Achievements
Nancy Fobert has developed a strong skill set in business process analysis and project management throughout her career. Her focus on GDPR compliance in managing enterprise systems reflects her commitment to regulatory standards and best practices in data management. Her previous roles have equipped her with the necessary experience to lead complex projects effectively.