Nick Rowe
About Nick Rowe
Nick Rowe serves as the Analytics Lead (EMEA) at CallMiner, bringing extensive experience in data analysis and customer success. He has a diverse background in business intelligence and analytics, having worked in various sectors including advertising and legal information.
Current Role at CallMiner
Nick Rowe serves as the Analytics Lead (EMEA) at CallMiner, a position he has held since 2023. In this role, he focuses on leveraging analytics to enhance customer engagement and drive business outcomes within the EMEA region. Prior to this, he worked as the Analytics & Onboarding Manager at CallMiner from 2017 to 2023, where he contributed to onboarding processes and analytics strategies.
Previous Experience at CallMiner
Rowe began his tenure at CallMiner as a Business Intelligence Analyst from 2014 to 2017. During this time, he developed skills in data analysis and reporting, which laid the groundwork for his subsequent roles within the company. His experience at CallMiner has provided him with a comprehensive understanding of the speech analytics sector.
Education and Expertise
Rowe studied at Bablake School from 1979 to 1986, followed by a Foundation Course in Art & Design at Coventry University from 1986 to 1987. His educational background has contributed to his analytical skills and creative problem-solving abilities, which are essential in his current role.
Recognition and Achievements
Rowe received a Chief Constable’s Commendation for his work with Nottinghamshire Police, highlighting his proficiency in data analysis and presentation. This recognition underscores his capability to effectively communicate complex data to senior decision-makers, a skill that has been beneficial throughout his career.
Diverse Professional Background
In addition to his roles at CallMiner, Rowe has experience in a business-to-business advertising agency and a unique legal information provider. This diverse professional background showcases his versatility and adaptability in various commercial environments, enhancing his overall expertise in analytics and customer success.