Olivia Hammond
About Olivia Hammond
Olivia Hammond is an Implementation Project Manager II at CallMiner, where she has worked since 2019. With a background in project management and experience in various industries, she focuses on successful solution deployments within the Onboarding Project Management Office.
Work at CallMiner
Olivia Hammond serves as an Implementation Project Manager II at CallMiner, a role she has held since 2019. Based in the Fort Myers, Florida Area, she operates within the Onboarding Project Management Office (PMO). Her responsibilities include overseeing the successful deployment of solutions, ensuring projects are completed on time and within scope. Olivia's role encompasses the entire project lifecycle, from pre-sale solution design and definition to configuration, implementation, and transition to Operations.
Previous Experience
Before joining CallMiner, Olivia Hammond held various positions that contributed to her extensive project management expertise. She worked as a Program Manager at M5K, Limited from 2016, where she managed projects for eight years in the Las Vegas, Nevada Area. Prior to that, she was the CEO and Co-founder of Icy Clean, LLC from 2013 to 2016 in Utica, New York. Additionally, she served as a Project Manager at Vana Technologies, LLC from 2011 to 2014 and as a Content Editor & Technical Writer at the same company from 2010 to 2011.
Education and Expertise
Olivia Hammond studied at George Mason University and the State University of New York at New Paltz. She possesses extensive experience with various project management tools, including Asana, Trello, Jira/Confluence, Lucidchart, Instagantt, SmartSheet, Google Docs, Sheets, and Slides, as well as the Microsoft Office Suite and Quickbooks Online. This diverse skill set supports her effective management of projects across different industries.
Diverse Background
Olivia Hammond has a diverse professional background that spans multiple industries, including retail, real estate, construction, and customer service. This varied experience has equipped her with a broad understanding of different operational environments, enhancing her project management capabilities. Her ability to adapt to different sectors is a key asset in her current role at CallMiner.