Steve Harding
About Steve Harding
Steve Harding is a Support Engineer at CallMiner, where he has worked since 2018. He holds a Master's degree and a Bachelor's degree from the University of Illinois at Urbana-Champaign.
Work at CallMiner
Steve Harding has been employed at CallMiner as a Support Engineer since 2018. He has worked in this role for six years, contributing to the company's customer support operations. CallMiner is known for its advanced analytics solutions that help organizations improve customer engagement and operational efficiency.
Education and Expertise
Steve Harding earned his Bachelor of Arts degree from the University of Illinois at Urbana-Champaign, completing his studies from 1985 to 1989. He later pursued a Master's degree at the same institution, which he completed between 1992 and 1994. His educational background provides a strong foundation for his technical expertise in support engineering.
Background
Before joining CallMiner, Steve Harding worked at APL Engineered Materials, Inc. He served as a Systems Administrator from 1998 to 2014, accumulating 16 years of experience in this role. He then transitioned to the position of Services Manager at the same company, where he worked from 2014 to 2016. His career has primarily been based in Urbana, Illinois, before relocating to Fort Myers, Florida.
Professional Experience
Steve Harding's professional experience includes significant roles at APL Engineered Materials, Inc. He spent 16 years as a Systems Administrator, where he managed various IT systems and infrastructure. Following this, he held the position of Services Manager for two years, overseeing service operations. His extensive experience in these roles has equipped him with valuable skills relevant to his current position at CallMiner.