Timothy Morton
About Timothy Morton
Timothy Morton serves as the US Support Team Lead at CallMiner, where he has worked since 2013. He specializes in wireless telecommunications and has a background in software engineering and database management.
Work at CallMiner
Timothy Morton has been employed at CallMiner since 2013, initially serving as a Systems Integration Engineer. In 2017, he transitioned to the role of US Support Team Lead. His responsibilities include overseeing support operations and ensuring effective communication within the team. Morton has accumulated extensive experience in the field, contributing to the company's focus on customer engagement analytics.
Education and Expertise
Timothy Morton earned a Bachelor of Arts degree in Computer Science from the University of Central Florida, where he studied from 2003 to 2007. His educational background provides a strong foundation for his technical skills. He is currently pursuing certification in Microsoft SQL Server, which aligns with his expertise in database development and troubleshooting.
Background in Telecommunications
Morton specializes in wireless telecommunications, a field in which he has developed significant expertise. Before joining CallMiner, he worked at Interop Technologies as a Software Engineer from 2007 to 2013. His experience in telecommunications has contributed to his understanding of system integration and support in a technical environment.
Professional Experience
Timothy Morton has over 11 years of experience at CallMiner and 6 years at Interop Technologies. His roles have involved developing and troubleshooting various databases, enhancing his technical proficiency. This extensive experience has equipped him with the skills necessary to lead support teams and manage complex integration projects.