Caroline Lynch
About Caroline Lynch
Caroline Lynch is a Senior Technical Author with extensive experience in developing written documentation across various formats. She has worked for notable companies such as Ooyala, IBM Tivoli Software, and Callsign, and holds a PhD in Statistics from the University of Limerick.
Work at Callsign
Caroline Lynch has been employed at Callsign as a Senior Technical Author since 2019. In this role, she has focused on creating comprehensive technical documentation and has implemented video-based documentation to enhance user understanding. Her contributions have been integral to the development of clear and effective communication materials within the organization.
Previous Experience at Ooyala
Before joining Callsign, Caroline Lynch worked at Ooyala as a Senior Technical Author from 2017 to 2019. During her two years in London, she was responsible for producing high-quality technical documentation, further developing her skills in the field of technical writing.
Background in Technical Authoring
Caroline Lynch has a diverse background in technical authoring, having worked at several organizations. She served as a Technical Author at IDBS from 2012 to 2016 and as an Information Developer at IBM Tivoli Software from 2010 to 2012. Her experience includes developing written documentation in various formats and utilizing the 'docs as code' methodology.
Education and Expertise
Caroline Lynch studied at the University of Limerick, where she earned a PhD in Statistics from 1998 to 2004. Additionally, she completed a Graduate Diploma in Technical Communication at the same institution from 2009 to 2010. Her educational background supports her expertise in technical writing and documentation.
Academic Career
From 2004 to 2006, Caroline Lynch worked as a lecturer in statistics at the University of Limerick. This role allowed her to share her knowledge and expertise in statistics, contributing to the academic development of her students.