Jose Antonio Perez
About Jose Antonio Perez
Jose Antonio Perez is a System Administrator with extensive experience in technical support and IT management. He has held various roles across multiple companies, including positions at Teleperformance, Dell International Services, and Accenture.
Current Role at Callsign
Jose Antonio Perez has been serving as a System Administrator at Callsign since 2020. In this role, he is responsible for managing and maintaining the organization's IT infrastructure. His work involves ensuring system reliability, implementing security measures, and providing technical support to users. His experience in system administration contributes to the overall efficiency and effectiveness of the IT operations at Callsign.
Previous Experience at Teleperformance
Jose Antonio Perez worked at Teleperformance as an Escalation Specialist/Manager from 2009 to 2012. During his three years in this position, he handled complex customer issues and escalated cases as necessary. His role required strong problem-solving skills and the ability to manage customer expectations effectively.
Technical Support Background at Dell International Services
From 2007 to 2009, Jose Antonio Perez was employed at Dell International Services as a Technical Support Representative. His responsibilities included assisting customers with technical issues and providing solutions to enhance user experience. This role laid the foundation for his technical support skills and customer service expertise.
Experience at GOWRIE LIMITED
Jose Antonio Perez worked as a System Administrator at GOWRIE LIMITED from 2016 to 2018. In this two-year position, he managed system operations and ensured the stability of IT services. His role involved troubleshooting issues and implementing system upgrades to enhance performance.
Career Development at Accenture
At Accenture, Jose Antonio Perez held the position of Managed Services Project Manager from 2012 to 2013. In this role, he oversaw various IT projects, ensuring they were completed on time and met client specifications. His experience at Accenture contributed to his project management skills and understanding of managed services.