Michael Hopewell
About Michael Hopewell
Michael Hopewell is a Commercial Director with extensive experience in regulatory compliance and international operations. He has held various leadership roles in notable companies and specializes in utilizing AI and machine learning for fraud prevention and secure digital access.
Current Role at Callsign
Michael Hopewell serves as the Commercial Director at Callsign, a position he has held since 2020. Based in London, England, he focuses on enhancing secure access for digital channels and implementing fraud prevention strategies. His responsibilities include addressing challenges such as Account Takeover (ATO), Authorized Push Payment (APP) fraud, and social engineering scams. Michael utilizes his expertise in AI and machine learning to develop smarter processes that improve security and user experience.
Previous Experience in Technology and Consulting
Michael has extensive experience in the technology and consulting sectors. He worked at CognitiveScale as Managing Director for EMEA from 2019 to 2020. Prior to that, he held various roles including Director of Sales at UST from 2006 to 2011 and Senior Account Executive at Cognizant Technology Solutions from 2001 to 2006. His tenure at UST also included a role as Managing Director for Europe and Asia-Pacific from 2011 to 2019, where he expanded international operations.
Early Career at Dun & Bradstreet and Gartner Group
Michael began his career as a Business Analyst at Dun & Bradstreet from 1993 to 1994. He then transitioned to Gartner Group, where he worked as an Account Representative from 1994 to 1996. These early roles provided him with foundational experience in business analysis and client relationship management.
Education and Academic Background
Michael holds an MBA in Finance from Villanova University, where he studied from 1994 to 1996. He also earned a Bachelor of Science in Business Administration (BSBA) with a focus on Finance from the University of Florida, completing his studies from 1989 to 1992. His educational background supports his expertise in regulatory compliance and financial services.
Specializations and Areas of Expertise
Michael specializes in regulatory compliance, particularly in areas such as PSD2 and Know Your Customer (KYC) requirements. He has expertise in behavioral biometrics and cloud migration, which are critical in today's digital landscape. His experience working with C-level executives across various industries, including Banking, Capital Markets, Retail, and Telecommunications, enhances his ability to address complex business challenges.