Namrata Jolly
About Namrata Jolly
Namrata Jolly serves as the General Manager and Head of APAC at Callsign, bringing extensive experience in digital engagement and customer experience from her previous roles at Prudential Assurance and Citi. She is recognized for her contributions to the fintech community and her leadership in initiatives promoting diversity and inclusion.
Work at Callsign
Namrata Jolly serves as the General Manager and Head of APAC at Callsign since 2021. In this role, she oversees operations and strategic initiatives within the Asia-Pacific region. Her leadership is focused on enhancing digital engagement and customer experience, aligning with the company's objectives in the fintech sector.
Professional Experience
Namrata Jolly has extensive experience in the fintech and digital sectors. Prior to her current role, she worked at Prudential Assurance Company Singapore as Director, Head of Digital, Customer Experience & Segments from 2017 to 2019. She also held the position of Director, Regional Head of Digital Engagement & Experience at Citi from 2006 to 2017. Additionally, she is a Senior Advisor at pinBox Solutions and a Fintech Mentor at Startup-O, both roles she has held since 2019.
Education and Expertise
Namrata Jolly holds a Master of Business Administration (MBA) from T A Pai Management Institute, Manipal, where she studied Systems and Finance. She also earned a Bachelor of Engineering in Computer Science from Sri Jayachamarajendra College of Engineering, Mysore. Her educational background supports her expertise in digital transformation and customer experience.
Achievements in Fintech
Namrata Jolly is recognized for her contributions to the fintech community. She was named one of the top 20 women in fintech in 2017 by the Singapore Fintech Association. She played a pivotal role in establishing the first collaboration program between Prudential and the fintech community, known as Prufintegrate. Additionally, she co-leads the 'Women in Fintech' sub-committee of the Singapore Fintech Association.
Leadership Roles and Initiatives
Namrata Jolly holds several leadership positions within the fintech ecosystem. She is a co-chair of the Advisory Board at MRC | Merchant Risk Council since 2021. She was a founding member of the Insuretech Executive Committee at the Singapore Fintech Association from 2020 to 2021 and served on the Women in Fintech Committee from 2017 to 2019. She is also a charter member of TiE since 2019.