Jeet Banerjee

Jeet Banerjee

It Incident Manager, Service Operations @ CALYX

About Jeet Banerjee

Jeet Banerjee is an IT Incident Manager in Service Operations, currently working at CALYX in Nottingham, England, while based in the Greater Hyderabad Area, India. He has a diverse professional background, including roles in photography, technology management, and business operations across various companies such as Cognizant, National Geographic, and Accenture.

Current Role at CALYX

Jeet Banerjee currently serves as an IT Incident Manager in Service Operations at CALYX. He has been in this role since 2021, working remotely from the Greater Hyderabad Area in India. His responsibilities include managing IT incidents and ensuring effective service operations, utilizing his expertise in IT service management tools.

Previous Experience in IT and Business Operations

Before joining CALYX, Jeet Banerjee held various positions in IT and business operations. He worked at Cognizant as a Senior Executive in CIS Business Operations from 2016 to 2018 and later served as an Infrastructure Technology Lead at the same company from 2018 to 2019. He also worked at Accenture as a Business Operations Analyst for one year and at Parexel as a Principal Consultant in Technology Management for one year.

Background in Photography and Blogging

Jeet Banerjee has a significant background in photography and blogging. He worked as a Photographer and Blogger for National Geographic from 2014 to 2020. Additionally, he contributed as a Photography Journals writer for The Telegraph and the Weekly Times Of India, showcasing his skills in visual storytelling.

Education and Technical Skills

Jeet Banerjee holds a Master of Business Administration (M.B.A.) in Business Strategy and Operations from Symbiosis Institute of Business Management, Pune. He also earned a Bachelor's degree in Computer Science from Durgapur Institute of Advanced Technology and Management. His technical skills include proficiency in Oracle Database, Service Now, and X-Matters, which support his roles in IT service management.

Early Career and Development

Jeet Banerjee began his career in the IT sector, working as an Associate Technical Analyst at Wipro from 2012 to 2015. He also gained experience as a Computer Language Project member at CMC LTD and as a Cisco Certified Network Associate at IIHT Ltd. His early roles laid the foundation for his subsequent career in business operations and IT incident management.

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