Kiran Johnson
About Kiran Johnson
Kiran Johnson is an IT Service Management Analyst with over a decade of experience in service management, currently working at CALYX in Nottingham, England. He has previously held positions at Tata Consultancy Services, Cognizant, and Infosys, demonstrating strong problem-solving skills and a commitment to continuous professional development.
Work at CALYX
Kiran Johnson has been employed at CALYX as an IT Service Management Analyst since 2021. In this role, Kiran focuses on service management, particularly in IT Change and Configuration modules. Kiran's responsibilities include ensuring the successful completion of tasks through aggressive follow-up skills until project closure. This position builds on Kiran's extensive experience in IT service management, contributing to the overall efficiency and effectiveness of CALYX's operations.
Previous Experience in IT
Prior to joining CALYX, Kiran Johnson worked at several notable companies in the IT sector. Kiran served as a Technology Lead at Infosys from 2017 to 2021 in Nottingham, where responsibilities included overseeing technology projects. Before that, Kiran was a Tech Lead at Cognizant from 2016 to 2017 in Bangalore. Kiran also held positions as a Senior System Engineer at Tata Consultancy Services from 2011 to 2013 and as a Team Lead from 2013 to 2016, both in Bangalore, India.
Education and Expertise
Kiran Johnson holds a Master's degree in Electrical, Electronics and Communications Engineering from Nottingham Trent University, completed in 2016. Prior to this, Kiran earned a Bachelor of Technology (B.Tech.) in the same field from Amal Jyothi Engineering College in 2011. This educational background provides a solid foundation for Kiran's expertise in IT service management, particularly in change and configuration management.
Skills and Professional Development
Kiran Johnson demonstrates strong problem-solving skills and a positive attitude towards work, which have been essential in achieving project targets. Kiran exhibits attention to detail and effective communication skills, contributing to leadership in various projects. Additionally, Kiran shows enthusiasm for learning new areas and domains, supporting continuous professional development in the IT field.