Rachel Albert
About Rachel Albert
Rachel Albert is a Business Analyst with extensive experience in customer service and operations. She has worked for various companies, including Nestlé and CALYX, and holds a Master's degree from Ryerson University.
Work at CALYX
Rachel Albert has been employed at CALYX as a Business Analyst since 2019. In this role, she has contributed to various projects and initiatives within the organization. Prior to her current position, she served as an Associate Business Analyst at CALYX from 2018 to 2019. Her experience at CALYX spans over five years, during which she has developed her analytical skills and contributed to the company's objectives.
Previous Employment History
Before joining CALYX, Rachel Albert held several positions that enhanced her customer service and analytical skills. She worked at Nestlé as a Bilingual Customer Service Representative from 2016 to 2017 in Brampton, Ontario. Additionally, she was a Customer Service Representative at Scholar's Choice from 2010 to 2015 and at VF Corporation for Timberland from 2017 to 2018 in Nottingham, UK. Rachel also gained experience as a Tutor at TutorBright from 2014 to 2015 and as an Operations Administrator at Nestlé Health Science in 2015.
Education and Expertise
Rachel Albert earned her Master's degree from Ryerson University, completing her studies from 2016 to 2017. She also holds an Honours Bachelor of Arts from Queen's University, where she studied from 2012 to 2016. Her educational background provides a strong foundation for her analytical work and customer service roles.
Teaching Experience
In addition to her professional roles, Rachel Albert has experience in academia. She worked as a Teaching Assistant at Queen's University for three months in 2015. This position allowed her to engage with students and support their learning, further developing her communication and instructional skills.