Steven Nathan
About Steven Nathan
Steven Nathan serves as the Director of Client Success Management at CALYX, where he applies his resourcefulness and leadership skills to navigate challenges in software development. With a background in psychology and extensive experience in project management and staff development, he has a proven track record of delivering successful outcomes in complex projects.
Work at CALYX
Steven Nathan has been serving as the Director of Client Success Management at CALYX since 2022. In this role, he focuses on ensuring client satisfaction and successful project delivery. His responsibilities include managing complex projects and adapting to various challenges within the software development process. Prior to this position, he held the role of Director of eClinical Program Management at CALYX from 2021 to 2022, where he contributed to the development and management of eClinical programs.
Education and Expertise
Steven Nathan earned a Bachelor of Arts in Psychology from Hobart and William Smith Colleges, where he studied from 1981 to 1985. His educational background in psychology supports his strong leadership capabilities, particularly in hiring, motivating, and developing staff. This foundation enhances his ability to manage teams effectively and navigate the complexities of client success management.
Background
Before joining CALYX, Steven Nathan accumulated significant experience in various leadership roles. He worked at PAREXEL Informatics, Inc. as Director of E-Clinical Program Management from 2014 to 2020, where he oversaw eClinical projects. Additionally, he served as a Quality Assurance Manager at Comverse from 1999 to 2007, gaining valuable insights into quality control processes. His diverse background in project management and quality assurance has shaped his approach to client success.
Leadership and Management Skills
Steven Nathan demonstrates strong leadership skills characterized by his resourcefulness and flexibility. He excels in estimating, delegating, and assigning projects from initial phases through delivery. His planning, organizational, and problem-solving skills are essential for managing complex projects and ensuring successful outcomes. His ability to adapt to challenges in the software development process further highlights his effectiveness as a leader.