Darrell Bracken
About Darrell Bracken
Darrell Bracken is a CMDB Administrator at Cambia Health Solutions, where he has worked since 2019. He holds a Master of Science in Information Technology Management and a Bachelor of Science in Information Technology from Western Governors University.
Current Role at Cambia Health Solutions
Darrell Bracken serves as a CMDB Administrator at Cambia Health Solutions, a position he has held since 2019. His responsibilities include building integrations to the Configuration Management Database (CMDB) using tools such as Fusion, LeanIX, and BMC Discovery. He focuses on enriching data within the CMDB and improving core IT Service Management (ITSM) processes. Bracken promotes understanding of the CMDB among non-technical departments, enhancing collaboration and efficiency across the organization.
Previous Experience at Mainstream Data
Before joining Cambia Health Solutions, Darrell Bracken worked as a NOC Analyst at Mainstream Data from 2016 to 2019. During his three years in this role, he contributed to network operations and monitoring, ensuring the stability and performance of the network infrastructure. His experience at Mainstream Data provided him with valuable insights into IT operations and support.
Background in Quality Assurance at Disney Interactive Studios
Darrell Bracken also has experience in quality assurance and development support from his time at Disney Interactive Studios, where he worked from 2015 to 2016. In this role, he was involved in ensuring the quality of software products and supported the development team in various capacities. This experience contributed to his technical skills and understanding of software development processes.
Education and Expertise in Information Technology
Darrell Bracken holds a Master of Science in Information Technology Management from Western Governors University, which he completed in 2019. He also earned a Bachelor of Science in Information Technology from the same institution. His educational background equips him with the necessary skills and knowledge to excel in IT management and support roles.
Technical Contributions and Skills
In his professional roles, Darrell Bracken has supported the mapping and architecture of Configuration Items (CIs) by linking them to relevant upstream and downstream devices, applications, and services. His technical contributions focus on enhancing data integrity and operational efficiency within IT environments.