James Bantz
About James Bantz
James Bantz is a Customer Insights Analyst at Cambia Health Solutions, where he has worked since 2019 in the Portland, Oregon area. He holds a Bachelor of Science in Marketing from Portland State University and has extensive experience in customer service roles within the airline industry.
Work at Cambia Health Solutions
James Bantz has been employed at Cambia Health Solutions as a Customer Insights Analyst since 2019. In this role, he focuses on analyzing customer data to provide insights that inform business strategies and improve customer experiences. His work contributes to the organization's goal of enhancing healthcare services in the Portland, Oregon area.
Education and Expertise
James Bantz studied at Clackamas Community College, where he earned an Associate of Arts (AA) degree from 2006 to 2012. He furthered his education at Portland State University - School of Business, obtaining a Bachelor of Science (B.S.) in Marketing from 2011 to 2013. This educational background equips him with a solid foundation in customer analysis and marketing strategies.
Background in Aviation Customer Service
Before joining Cambia Health Solutions, James Bantz accumulated extensive experience in the aviation sector. He worked at American Eagle Airlines as a Station Agent for six years from 2010 to 2016, followed by roles at SeaPort Airlines as a Customer Service Agent and Delta Air Lines as an Aircraft Load Agent. His experience also includes a position as a Station Agent at PenAir and as a Grooming Agent at Airport Terminal Services.
Career Progression
James Bantz's career began in the aviation industry, where he held various customer service roles. His positions included working as a Grooming Agent at Airport Terminal Services and a Customer Service Agent at SeaPort Airlines. He transitioned to Delta Air Lines as an Aircraft Load Agent before moving to PenAir. His diverse experience in customer-facing roles laid the groundwork for his current position as a Customer Insights Analyst.