Jo Lynne Blackwood
About Jo Lynne Blackwood
Jo Lynne Blackwood is an experienced professional in enterprise support, currently working at Cambia Health Solutions since 2014. She has a diverse background in customer support and supervision, having previously worked at eBay and Verizon Wireless.
Work at Cambia Health Solutions
Jo Lynne Blackwood has been employed at Cambia Health Solutions since 2014. In her role as Enterprise Support, she contributes to the company's operational efficiency and customer service initiatives. Her experience in this position spans over ten years, during which she has developed skills in managing enterprise-level support and ensuring customer satisfaction.
Previous Experience at eBay
Prior to her current role, Jo Lynne Blackwood worked at eBay for a brief period of five months in 2011. During her tenure, she served as a Top Customer Support Agent, where she was responsible for addressing customer inquiries and resolving issues, contributing to the overall customer experience.
Career at Verizon Wireless
Jo Lynne Blackwood spent 23 years at Verizon Wireless, from 1987 to 2010, where she held the position of Supervisor. In this role, she managed teams and oversaw customer service operations, ensuring that service standards were met and customer needs were addressed effectively.
Current Role at Easton-Bell Sports
Since 2012, Jo Lynne Blackwood has been working at Easton-Bell Sports as a Warranty Representative. In this capacity, she handles warranty claims and provides support to customers regarding product issues, leveraging her extensive experience in customer service.
Educational Background
Jo Lynne Blackwood studied at Hillcrest High School. Her educational background has provided her with foundational skills that have supported her career in customer service and enterprise support roles.