Lora Walker
About Lora Walker
Lora Walker is a Service Desk Supervisor at Cambia Health Solutions, where she has worked since 2021. She has over 25 years of experience in various roles within the company, including positions in software support, training, and knowledge management.
Current Role as Service Desk Supervisor
Lora Walker currently holds the position of Service Desk Supervisor at Cambia Health Solutions. She has been in this role since 2021 and operates out of Seattle, Washington. In this capacity, she oversees the service desk operations, ensuring effective support and resolution of technical issues for users. Her extensive experience in various technical roles within the organization contributes to her leadership in this position.
Career at Cambia Health Solutions
Lora Walker has had a long tenure at Cambia Health Solutions, spanning over two decades. She began her career there as a Technical Analyst in Document Services from 1993 to 1995. Following this, she served as a Software Support & Training Consultant from 1995 to 2000, and then as a Knowledgebase Coordinator from 2000 to 2006. After a 15-year stint as an Enterprise Service Desk Technical Analyst IV from 2006 to 2021, she transitioned to her current role. This progression highlights her deep familiarity with the company's operations and technical support.
Educational Background
Lora Walker studied at Renton Technical College, where she completed a program in Business/Office Automation/Technology/Data Entry in 1990. This 11-month program provided her with foundational skills in office technology and data management, which have been beneficial throughout her career in technical support and service desk management.
Professional Experience Timeline
Lora Walker's professional journey at Cambia Health Solutions includes several key roles over the years. She worked as a Technical Analyst in Document Services from 1993 to 1995, followed by a position as a Software Support & Training Consultant from 1995 to 2000. After that, she served as a Knowledgebase Coordinator from 2000 to 2006. She then took on the role of Enterprise Service Desk Technical Analyst IV from 2006 until 2021, before becoming the Service Desk Supervisor. This timeline reflects her extensive experience and growth within the organization.