Mark Peterson
About Mark Peterson
Mark Peterson serves as the Supervisor of IT Operations at Cambia Health Solutions, where he has worked since 2022. He has nearly 20 years of experience in Help Desk and NOC Operations, with a focus on enhancing the healthcare experience through technology and automation.
Current Role at Cambia Health Solutions
Mark Peterson serves as the Supervisor of IT Operations at Cambia Health Solutions. He has held this position since 2022 and operates in a hybrid work environment. His responsibilities include overseeing IT operations and ensuring efficient service delivery within the organization.
Previous Experience at Cambia Health Solutions
Prior to his current role, Mark Peterson worked at Cambia Health Solutions as an Operational Specialist from 2013 to 2022. During this nine-year tenure, he contributed to various operational initiatives and supported the organization's healthcare services in Salt Lake City, Utah.
Experience at The Regence Group
Mark Peterson was employed at The Regence Group from 2008 to 2013. He began as an Enterprise Support Specialist Level 1 for two years before advancing to Level 2, where he worked for an additional three years. His role involved providing technical support and enhancing service delivery.
Background in Customer Service
Before his tenure at The Regence Group, Mark Peterson worked at Alorica as a Customer Service Representative from 2005 to 2007. This role provided him with foundational skills in customer service and support, which he has applied throughout his career in IT operations.
Expertise in Help Desk and NOC Operations
Mark Peterson has nearly 20 years of experience in Help Desk and Network Operations Center (NOC) operations, primarily within the healthcare sector. His extensive background equips him with the knowledge and skills necessary to manage IT operations effectively and implement new technologies.