Michelle Quan
About Michelle Quan
Michelle Quan is a Senior Business System Analyst at Cambia Health Solutions, where she has worked since 2015. She holds a Master's Degree in Information Systems from City University and has extensive experience in business analysis and quality assurance.
Work at Cambia Health Solutions
Michelle Quan has been employed at Cambia Health Solutions since 2015, serving as a Senior Business System Analyst. In this role, she applies her extensive experience in business analysis and system management to enhance operational efficiency. Prior to her current position, she worked as a Systems Analyst II at Cambia from 2010 to 2015, where she developed her skills in systems analysis and project implementation.
Education and Expertise
Michelle Quan earned a Master's Degree in Information Systems from City University, where she studied from 1997 to 2000. She also holds a Bachelor of Arts in English Language and Literature from the University of Washington, completed between 1986 and 1991. Her educational background supports her expertise in creating templates using OpenText Exstream software and her proficiency in quality assurance processes.
Background in Business Analysis
Before joining Cambia Health Solutions, Michelle Quan worked at Safeco Insurance for nine years, initially as a Programmer Analyst from 1997 to 2006 and later as a Business Analyst from 2006 to 2009. This experience provided her with a solid foundation in business analysis, programming, and system development, contributing to her current capabilities in incident management and resolution within an Agile framework.
Leadership and Team Management Skills
Michelle Quan possesses the ability to lead small teams effectively. Her leadership skills are complemented by her experience in quality assurance and incident management, which she applies within an Agile framework. This combination of skills enables her to guide teams in achieving project goals and maintaining high standards of quality in deliverables.