Michelle Snopl
About Michelle Snopl
Michelle Snopl serves as a Customer Service Supervisor at Regence Blue Cross Blue Shield of Oregon, where she has worked for over two decades. She has held various roles within the organization, including Provider Consultant and Process Improvement Analyst, and has a Bachelor's Degree in Health Care Administration from Oregon State University.
Current Role at Cambia Health Solutions
Michelle Snopl serves as a Customer Service Supervisor at Regence Blue Cross Blue Shield of Oregon, a position she has held since 2001. In this role, she oversees customer service operations, ensuring that clients receive effective support and assistance. Her extensive experience in the healthcare insurance sector contributes to her ability to manage and resolve customer inquiries efficiently.
Previous Experience at Regence BlueCross BlueShield of Oregon
Michelle Snopl has held multiple positions at Regence BlueCross BlueShield of Oregon. She worked as a Provider Consultant from 2016 to 2020, where she focused on provider relations and support. Prior to that, she was a Process Improvement Analyst from 2017 to 2020, analyzing and enhancing operational processes. She also served as a Business Process Analyst from 2006 to 2016, contributing to the organization’s efficiency and service delivery.
Early Career in Optometry
Before her tenure in the healthcare insurance industry, Michelle Snopl worked as an Optician at Bison Vision Center from 1999 to 2001. This role involved assisting customers with eyewear selection and providing optical services, which laid the foundation for her customer service skills in the healthcare field.
Educational Background in Health Care Administration
Michelle Snopl earned her Bachelor's Degree in Health/Health Care Administration/Management from Oregon State University, studying from 1995 to 1999. This educational background provided her with the knowledge and skills necessary to navigate the complexities of healthcare management and service delivery.
Career Timeline Overview
Michelle Snopl's career spans over two decades in the healthcare sector, primarily with Regence BlueCross BlueShield of Oregon. Her roles have evolved from customer service to process improvement, reflecting her growth and adaptability within the organization. Her extensive experience contributes to her current leadership position in customer service.