Nicola Johnson
About Nicola Johnson
Nicola Johnson is a System Administrator at Cambia Health Solutions, with a Bachelor of Science in Criminal Justice from Pioneer Pacific College. She has extensive experience in IT management, including previous roles at Providence Health Plan and the United States Air Force, where she implemented significant system improvements.
Work at Cambia Health Solutions
Nicola Johnson has been employed at Cambia Health Solutions as a System Administrator since 2024. In this role, she focuses on IT management and system administration, contributing to the organization's operational efficiency. Her responsibilities include overseeing IT systems and ensuring that they align with the company's strategic goals.
Education and Expertise
Nicola Johnson studied at Pioneer Pacific College, where she earned a Bachelor of Science in Criminal Justice. This educational background provides her with a solid foundation in analytical thinking and problem-solving, which she applies in her IT management roles. Her expertise includes creating strategic roadmaps for long-term business success in IT.
Background
Before joining Cambia Health Solutions, Nicola Johnson worked at Providence Health Plan as a Systems Administrator from 2015 to 2024. She also served as a Desktop Support Technician at Portland State University for five months in 2015. Her earlier experience includes eight years in the United States Air Force as an Information Management Manager and Staff Sergeant, where she developed her skills in IT systems management.
Achievements in IT Management
During her tenure at Providence Health Plan, Nicola Johnson implemented system redesigns that significantly reduced ticket queues by 80%. She also played a key role in enhancing the medical claims processing system by 60% through a security transition to a centralized automated application. These initiatives demonstrate her ability to drive growth and improve operational efficiency in IT environments.
Proven Track Record in IT Systems Analysis
Nicola Johnson is recognized for her ability to pioneer technology innovations and enhance operational efficiency through IT systems analysis and management. She has a proven track record of systematizing workflows, which contributes to improved performance in IT environments.