Patricia Rojas Phung
About Patricia Rojas Phung
Patricia Rojas Phung serves as the Information Technology Operations Supervisor at Cambia Health Solutions, where she has worked since 2014. With a strong background in database management and IT operations, she has implemented significant improvements that have saved the company substantial costs and enhanced operational efficiency.
Work at Cambia Health Solutions
Patricia Rojas Phung has been employed at Cambia Health Solutions since 2007, where she currently serves as the Information Technology Operations Supervisor. She has held various roles within the organization, including IT Delivery Lead since 2014 and DBA Lead from 2007 to 2013. In her current position, she has implemented significant operational improvements and has been instrumental in modernizing the database platform, which has resulted in substantial cost savings for the company.
Education and Expertise
Patricia Rojas Phung holds a Bachelor's degree in Computer Systems from the University of Wisconsin-Richland Center and the Autonomous University of Central America. She also earned a Master's degree in Computer and Information Science from the University of Costa Rica. Additionally, she completed her Master of Business Administration (MBA) at the University of Washington Bothell School of Business from 2020 to 2022. Her educational background supports her expertise in information technology and operations management.
Background
Patricia Rojas Phung has a strong background in information technology operations, with over 16 years of experience at Cambia Health Solutions. Her roles have included overseeing database management and IT delivery, where she has developed processes and standards that enhance operational efficiency. She has a proven track record of implementing cross-training programs to improve team sustainability and has led automation efforts to reduce manual intervention.
Achievements
Throughout her career at Cambia Health Solutions, Patricia Rojas Phung has achieved notable milestones, including saving the organization $700,000 annually by modernizing the database platform and moving critical systems in-house. She has also driven the completion of monitoring and alerting verification for over 200 production databases, achieving a 99% timely response rate for database outages. Her contributions to developing department standards have helped streamline operations across various IT functions.