Amani Saeed
About Amani Saeed
Amani Saeed is a Customer Support Specialist at Cambly Inc. and an IELTS Counselor at the British Council, with extensive experience in customer service and information technology.
Work at Cambly
Amani Saeed has been employed at Cambly Inc. as a Customer Support Specialist since 2021. In this role, Amani provides assistance and support to users of the platform, ensuring a positive experience for learners and tutors. The position is based in الرياض السعودية, where Amani engages with a diverse clientele, addressing inquiries and resolving issues related to the service.
Current Role at British Council
Amani Saeed holds two positions at the British Council. Since 2020, Amani has served as an IELTS Counselor, guiding candidates through the IELTS examination process. Additionally, Amani has worked as a Customer Service Representative at the British Council since 2016. In this capacity, Amani addresses customer inquiries and provides information about various educational services offered by the organization.
Education and Expertise
Amani Saeed earned a Master of Science in Information Technology from Sikkim Manipal University through Distance Education, completing the program between 2014 and 2016. This academic background provides Amani with a solid foundation in information technology, enhancing skills relevant to customer support and service roles.
Previous Work Experience
Before current roles, Amani Saeed worked at flynas as a Call Center Supervisor from 2012 to 2015. This position involved overseeing call center operations and managing customer interactions. Additionally, Amani was employed at First Gulf Company as a Quality Control Inspector from 2015 to 2016, where responsibilities included ensuring product quality and compliance with standards.