Juliana Ford
About Juliana Ford
Juliana Ford is an English tutor at Cambly Inc. in Colón, Panama, where she has worked since 2019. She has a diverse professional background that includes roles in business development and customer service.
Work at Cambly
Juliana Ford has been employed at Cambly Inc. as an English Tutor since 2019. In this role, she provides personalized English language instruction to students from various backgrounds. Her work involves developing tailored lesson plans and engaging students in conversation to enhance their language skills. Based in Colón, Panama, she has contributed to the company's mission of making English language learning accessible and effective.
Previous Experience in Business Development
Before joining Cambly, Juliana Ford worked as a Business Development Specialist at sMedia from 2020 to 2022. In this position, she focused on identifying growth opportunities and building client relationships. Her experience in business development equipped her with skills in strategic planning and market analysis, which she applies in her current role.
Customer Service and Quality Assurance Background
Juliana Ford has extensive experience in customer service and quality assurance, having worked at HKT Teleservices (formerly PCCW Teleservices) for several years. She began as a Customer Service Representative from 2012 to 2015, then advanced to Quality Assurance Specialist from 2015 to 2016, and later became a Senior Quality Assurance Specialist from 2016 to 2019. This progression reflects her commitment to maintaining high service standards and enhancing customer satisfaction.
Education and Qualifications
Juliana Ford completed her high school education at La Salle Margarita, where she studied Liberal Arts and Sciences/Liberal Studies from 1999 to 2011. She also pursued further education at Universidad Tecnológica de Panamá, focusing on Logistics for one year in 2012. Her educational background supports her professional roles, particularly in communication and organizational skills.