Fran Coughlin
About Fran Coughlin
Fran Coughlin is a Senior Technical Writer with a master's degree from Northeastern University. She has previous experience as a Senior Information Developer at IBM and has been with Cambridge Mobile Telematics since 2017.
Work at Cambridge Mobile Telematics
Fran Coughlin has been employed at Cambridge Mobile Telematics since 2017. In the role of Senior Technical Writer, Fran contributes to the development and documentation of technical materials that support the company's telematics solutions. This position involves creating user manuals, online help documentation, and other technical content aimed at enhancing user experience and understanding of the products offered by the company.
Previous Experience at IBM
Prior to joining Cambridge Mobile Telematics, Fran Coughlin worked at IBM as a Senior Information Developer from 1991 to 1994. During this three-year tenure, Fran was responsible for creating and managing technical documentation for various IBM products. This experience provided a strong foundation in technical writing and information development, which has been beneficial in subsequent roles.
Education and Expertise
Fran Coughlin holds a master's degree from Northeastern University. This academic background has equipped Fran with advanced skills in technical communication and writing. The education received at Northeastern University has contributed to a comprehensive understanding of technical documentation practices and methodologies.