Juliana Butler
About Juliana Butler
Juliana Butler is a Technical Support Engineer at Cambridge Mobile Telematics, where she has worked since 2024. She has a diverse background in customer service and retail, along with education in nursing and data analytics.
Work at Cambridge Mobile Telematics
Juliana Butler currently serves as a Technical Support Engineer at Cambridge Mobile Telematics, a position she has held since 2024. In this role, she utilizes her technical skills to assist customers and ensure effective communication regarding telematics solutions. Prior to her current position, she completed a six-month internship at the same company, where she gained hands-on experience in technical support.
Education and Expertise
Juliana Butler has a diverse educational background. She studied Registered Nursing at Elmira College, earning a Bachelor of Applied Science in 2022. Additionally, she participated in a Data Analytics Apprenticeship program at Year Up Boston, focusing on bridging opportunity gaps for young adults. Her studies at Boston Baptist College included a focus on Cross Cultural studies, further enhancing her communication skills.
Background
Juliana Butler has a varied work history that includes roles in both technical support and retail. Before joining Cambridge Mobile Telematics, she worked at Whole Foods Market as an Assistant Team Leader for five years, where she developed strong leadership and customer service skills. Her experience also includes positions as a Retail Assistant at Primark Stores Limited and as a Cashier at Wilson Farm.
Professional Growth and Commitment
Juliana Butler demonstrates a strong commitment to professional growth in the technology sector, particularly in data analytics. Her participation in the Data Analytics Apprenticeship program reflects her dedication to developing skills that bridge the opportunity divide for young adults. This commitment is evident in her continuous pursuit of knowledge and experience in technical support and analytics.
Experience with Diverse Age Groups
Juliana Butler has experience working with a diverse range of age groups, which has enhanced her ability to communicate effectively with both patients and customers. This skill is particularly valuable in her current role as a Technical Support Engineer, where clear communication is essential for resolving technical issues and providing excellent customer service.