Mike Byrne
About Mike Byrne
Mike Byrne is a Technical Writer II at Cambridge Mobile Telematics, where he has worked since 2022. He has a diverse background in technical writing and customer support, with previous roles at The Grommet and Teikametrics.
Work at Cambridge Mobile Telematics
Mike Byrne has been employed at Cambridge Mobile Telematics since 2022, serving as a Technical Writer II. In this role, he is responsible for creating and managing technical documentation that supports the company's telematics solutions. Prior to this position, he worked as an Associate Technical Writer at the same company from 2020 to 2022, where he developed skills in technical communication and documentation processes.
Previous Employment Experience
Before joining Cambridge Mobile Telematics, Mike Byrne held several positions in various companies. He worked at Teikametrics from 2016 to 2020, where he served as a Client Success Analyst II and later as a Customer Success Technical Lead. His earlier experience includes roles at The Grommet as a Community Support Specialist and Maker Operations Associate, and as a Support Manager at FlightCar in 2014.
Education and Expertise
Mike Byrne pursued a Bachelor's Degree in Music Theory and Composition at multiple institutions, including the Boston Conservatory, Longy School of Music, and the University of Rhode Island. His studies spanned from 2010 to 2014, during which he developed a strong foundation in music theory and composition, although he transferred between schools during this period.
Career Development
Mike Byrne's career development reflects a transition from roles in customer support to technical writing. His experience in client success and community support has equipped him with skills in communication and problem-solving, which are essential in his current role as a Technical Writer II. His diverse background in both technical and customer-facing roles has contributed to his expertise in creating clear and effective documentation.