Nicholas Trieber
About Nicholas Trieber
Nicholas Trieber is a Technical Writer II currently employed at Cambridge Mobile Telematics, with a background that includes positions at Akamai Technologies and the University of Massachusetts Amherst. He specializes in topic-based documentation aimed at improving user experience and task management.
Work at Cambridge Mobile Telematics
Nicholas Trieber has been employed at Cambridge Mobile Telematics as a Technical Writer II since 2021. In this role, he focuses on creating topic-based documentation aimed at end-users. His work is designed to improve user experience and task management, contributing to the overall efficiency of the documentation process.
Previous Experience at Akamai Technologies
Nicholas Trieber worked at Akamai Technologies in two capacities. He served as a Technical Writer from 2017 to 2018, followed by a promotion to Technical Writer II from 2018 to 2021. During his time at Akamai, he developed documentation that supported user needs and improved communication within the organization.
Education and Expertise
Nicholas Trieber holds a Master of Arts in Rhetoric and Composition from the University of Massachusetts Boston, which he completed from 2020 to 2022. He also earned a Bachelor of Science in Physics and a Bachelor of Arts in English from the University of Massachusetts Amherst, graduating in 2017. His educational background supports his specialization in technical writing and user-focused documentation.
Background in Technical Writing
Before joining Cambridge Mobile Telematics, Nicholas Trieber gained experience in technical writing through various internships and positions. He worked as a Technical Writer Intern at TRU Simulation + Training in 2016 and as an Information Developer & Design Intern at Dell EMC in 2017. Additionally, he served as a Social Media Copywriter at the University of Massachusetts Amherst from 2015 to 2017.
Contributions to Documentation Practices
Nicholas Trieber has contributed to creating user-focused documentation that enhances task completion efficiency. His work aims to reduce the need for supervisory emails by providing clear and accessible information for end-users. This focus on improving user experience is a key aspect of his professional contributions.