Rachel Hibbard
About Rachel Hibbard
Rachel Hibbard serves as the Principal Customer Analyst II at Cambridge Mobile Telematics, where she has worked since 2024. With a background in customer analytics and data management, she has held various roles in the industry, demonstrating a commitment to process improvements and operational efficiency.
Work at Cambridge Mobile Telematics
Rachel Hibbard currently serves as Principal Customer Analyst II at Cambridge Mobile Telematics, a position she has held since 2024. In this role, she focuses on customer analytics and insights, contributing to the company's data-driven decision-making processes. Prior to this role, she worked as Customer Analytics Manager from 2022 to 2024 and as Customer Analytics Team Lead for four months in 2021. Her tenure at Cambridge Mobile Telematics has been characterized by her commitment to enhancing customer experiences through data analysis.
Education and Expertise
Rachel Hibbard earned a Bachelor of Science (BS) degree in Mathematics and Elementary Education from North Carolina State University, completing her studies from 2009 to 2013. She is a certified Gainsight Admin, showcasing her proficiency in customer success platforms. Rachel has a strong technical skill set, particularly in SQL and relational databases, which supports her analytical capabilities in customer insights.
Background
Rachel Hibbard has a diverse professional background that includes various roles in data analysis and customer insights. Before joining Cambridge Mobile Telematics, she worked at TrueMotion as a Senior Customer Insights Data Analyst for ten months. Her earlier experience includes positions at Accenture, where she held roles such as Technical Consultant, Project Manager, Data Analyst, and Product Owner. Additionally, she has experience in education, having worked as a Student Teacher and Mathematics Tutor.
Achievements
Throughout her career, Rachel Hibbard has demonstrated a passion for process improvements and documentation, aiming to enhance operational efficiency within her teams. Her proactive approach to personal growth and adventure reflects her dynamic character and commitment to continuous learning. Rachel's technical expertise and analytical skills have positioned her as a valuable asset in her current role and previous positions.