Amber Knapp
About Amber Knapp
Amber Knapp serves as the Director of Client Support at CampMinder, a position she has held since 2021. She has over seven years of experience with the company and holds a Bachelor of Science in Parks and Recreation Management from Northern Arizona University.
Work at CampMinder
Amber Knapp has been serving as the Director of Client Support at CampMinder since 2021. In this role, she oversees the client support team, ensuring that clients receive effective assistance and guidance. Prior to her current position, she worked as a Client Support Representative from 2014 to 2017, where she gained foundational experience in client relations. She then advanced to the role of Client Support Manager, serving from 2017 to 2021. Her progression within CampMinder highlights her commitment to enhancing client experiences.
Education and Expertise
Amber Knapp holds a Bachelor of Science degree in Parks and Recreation Management from Northern Arizona University. She also studied at the University of Arizona. Her educational background provides her with a solid foundation in management principles and client relations, which she applies in her current role at CampMinder. This expertise is crucial for effectively managing client support operations and addressing client needs.
Background
Amber Knapp has a background in client support, having dedicated several years to CampMinder in various roles. She began her career at CampMinder in 2014 as a Client Support Representative, where she developed essential skills in customer service and support. Her experience in the organization allowed her to understand client needs and expectations, leading to her promotion to Client Support Manager in 2017 and subsequently to Director of Client Support in 2021.
Career Progression
Amber Knapp's career at CampMinder reflects a clear trajectory of growth and increased responsibility. Starting as a Client Support Representative in 2014, she demonstrated her capabilities and was promoted to Client Support Manager in 2017. After four years in that role, she became the Director of Client Support in 2021. This progression illustrates her dedication to the organization and her ability to adapt to the evolving demands of client support.