Jaclyn Froehlich, Cta
About Jaclyn Froehlich, Cta
Jaclyn Froehlich is the Market Manager for the Southeast at Campspot, where she has worked since 2024. She holds a Bachelor of Science in Hospitality and Tourism Management from Grand Valley State University and has extensive experience in the hospitality sector.
Work at Campspot
Jaclyn Froehlich currently serves as the Market Manager for the Southeast region at Campspot, a position she has held since 2024. In this role, she focuses on enhancing market presence and ensuring customer satisfaction. Prior to her current position, she worked as an Implementation Manager at Campspot from 2021 to 2024, where she contributed to the onboarding and integration processes for new clients.
Education and Expertise
Jaclyn Froehlich earned a Bachelor of Science in Hospitality and Tourism Management from Grand Valley State University, completing her studies from 2009 to 2013. Her educational background has provided her with a solid foundation in the principles of hospitality, which she applies in her professional roles. She has demonstrated a commitment to continuous learning within the hospitality industry.
Background
Jaclyn Froehlich has a diverse background in the hospitality sector, beginning her career as a Front Desk Agent at Amway Hotel Corporation from 2012 to 2013. She also gained experience as a MINI Service Advisor at The Sharpe Collection from 2018 to 2021. Additionally, she completed a Professional Summer Internship at Sage Hospitality Resources in 2011, which further developed her skills in customer service and operations.
Customer Satisfaction Focus
Jaclyn Froehlich emphasizes the importance of customer satisfaction in her roles. She believes that properly trained staff and organized establishments are key to achieving high levels of customer service. Her focus on communication across departments supports her goal of driving success in the hospitality industry.