Danielle Willoughby
About Danielle Willoughby
Danielle Willoughby is a Customer Success Manager at CampusLogic, where she has worked since 2019. She has a background in customer service and quality assurance, with previous roles at Carvana and the National Academy of Sports Medicine.
Current Role at CampusLogic
Danielle Willoughby serves as a Customer Success Manager at CampusLogic, a role she has held since 2019. Based in Chandler, Arizona, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing customer relationships and providing support to optimize user experience.
Previous Experience at Carvana
Before her current position, Danielle Willoughby worked at Carvana in various roles. She started as a Customer Advocate from 2015 to 2016, where she interacted directly with customers to resolve issues. Following this, she served as a Quality Assurance Specialist in Customer Experience from 2016 to 2019, where she focused on maintaining service quality and improving customer interactions.
Experience at National Academy of Sports Medicine
Danielle Willoughby was employed at the National Academy of Sports Medicine (NASM) as a Member Services Associate in 2015. Her tenure lasted for five months, during which she provided support to members and assisted with inquiries related to services offered by the organization.
Educational Background
Danielle Willoughby studied at Northern Arizona University, where she earned a Bachelor of Health Sciences. Her studies focused on Health and Physical Education/Fitness, and she completed her degree from 2010 to 2014. This educational background supports her roles in customer service and health-related fields.
Early Career at DoubleTree by Hilton
In her early career, Danielle Willoughby worked as a Server at DoubleTree by Hilton Hotel in Flagstaff from 2013 to 2014. This role involved providing food and beverage service to guests, contributing to her experience in customer-facing positions.