Derek Brown
About Derek Brown
Derek Brown is a Quality Assurance professional with 15 years of experience at CampusLogic. He specializes in developing process flows for client reporting and project management in the Higher Education sector, focusing on enhancing financial aid processes.
Work at CampusLogic
Derek Brown has been employed at CampusLogic since 2009, serving in the role of Quality Assurance. Over the course of 15 years, he has contributed to the development and maintenance of quality assurance processes within the organization. His work focuses on ensuring the reliability and effectiveness of systems that support financial aid processes for students.
Education and Expertise
Derek Brown studied at Benjamin Franklin, where he gained foundational knowledge that supports his career in Quality Assurance. He has developed expertise in managing quality assurance processes specifically related to financial aid components, such as Disbursements, Refunds/R2T4, and Reconciliation. His educational background complements his practical experience in the field.
Background
Derek Brown has a strong background in the Higher Education sector, where he has developed process flows for client reporting and project management. He has extensive experience managing Student Placement Verification Call Center projects across multiple campuses, demonstrating his ability to handle complex operational tasks effectively.
Quality Assurance Systems and Software
Derek utilizes a variety of systems and software for his Quality Assurance tasks. His proficiency includes tools such as Peoplesoft, CampusVue, and Oracle. This diverse skill set allows him to effectively manage quality assurance processes and ensure that the systems in place meet the necessary standards.
Goals in Financial Aid
Derek Brown aims to enhance the financial aid process to provide equal educational opportunities for both on-campus and online students. His focus on improving these processes reflects a commitment to accessibility and support within the educational landscape.