Agnes K.
About Agnes K.
Agnes K. is a Senior Customer Success Manager at Camunda, where she has worked since 2023. She has a diverse professional background, including roles at SAP Ariba, Nestlé, and Accenture, and holds a Master's degree from Malmö University.
Work at Camunda
Currently, Agnes K. serves as a Senior Customer Success Manager at Camunda, a role she has held since 2023. Prior to this position, she worked at Camunda as a Customer Success Manager from 2019 to 2023, where she contributed to enhancing customer satisfaction and success strategies. Her experience in customer success at Camunda spans a total of four years, during which she developed a deep understanding of customer needs and operational efficiency.
Previous Experience at SAP Ariba
Agnes K. worked at SAP Ariba as an Expert Care Manager from 2015 to 2017 in Prague, Czech Republic. In this role, she focused on providing expert support to clients, ensuring their needs were met effectively. Her tenure at SAP Ariba followed her earlier positions within the company, including roles as a Customer Support Assistant and Supplier Manager, which contributed to her expertise in customer care and supply chain operations.
Education and Expertise
Agnes K. holds a Master's degree in International Migration and Ethnic Relations from Malmö University, which she completed in 2011. She also earned a Bachelor's degree in Language Interpretation and Translation, focusing on English and German, from Babes-Bolyai University, graduating in 2008. Her educational background supports her professional roles, particularly in customer success and operations management.
Career Background
Agnes K. has a diverse career background, having worked in various roles across multiple companies. Before her time at Camunda, she held positions at Nestlé as a Supply Chain Operations Specialist in 2018, and at Accenture as a Sourcing Associate from 2013 to 2015. Her early career included roles at Office Depot and Ariba, where she gained experience in process assistance, customer support, and auction administration.