Francesca Vismara
About Francesca Vismara
Francesca Vismara is a Senior Customer Success Manager at Camunda, with a diverse background in customer success and program management across several technology companies. She has held various roles at IBM and Samsung Electronics, and she holds a Master's degree in Telecommunications Engineering from Politecnico di Milano.
Work at Camunda
Francesca Vismara currently holds the position of Senior Customer Success Manager at Camunda, having joined the company in 2021. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer management and support. Her work involves collaborating with clients to optimize their use of Camunda's process automation solutions, contributing to the company's mission of improving business processes.
Education and Expertise
Francesca Vismara earned a Master's degree in Telecommunications Engineering from Politecnico di Milano, where she studied from 2004 to 2010. This educational background provides her with a strong foundation in technical and engineering principles, which she applies in her professional roles. Her expertise spans customer success management, account management, and program supervision, particularly within the technology sector.
Background
Francesca Vismara has a diverse professional background, having worked in various roles at notable companies. She began her career at Samsung Electronics Italia, where she served in multiple capacities, including Application Test Operator and Program Supervisor. She later transitioned to IBM, where she held positions such as Account Manager and Client Success Manager. Her international experience includes working in Italy, Ireland, and South Korea.
Previous Work Experience
Francesca Vismara has held several positions prior to her current role at Camunda. She worked at Samsung Electronics Italia from 2010 to 2016 in various roles, including Product & Solution Specialist and Program Junior Manager. At IBM, she served as a MaaS360 Brand Sales Specialist from 2016 to 2018, followed by roles as Account Manager and Client Success Manager until 2021. Her diverse experience in customer-facing roles has equipped her with valuable skills in client relations and project management.