Nicole Marie Orlando
About Nicole Marie Orlando
Nicole Marie Orlando is a Customer Success Manager with a background in cinematography and marketing. She has held various roles in customer success and account management across multiple companies, including Camunda and TrafficStars.
Current Role at Camunda
Nicole Marie Orlando currently serves as a Customer Success Manager at Camunda, a role she has held since 2021. In this position, she focuses on ensuring customer satisfaction and success through effective onboarding and support strategies. Her experience in customer success roles allows her to implement best practices that enhance client engagement and retention.
Previous Experience in Customer Success
Prior to her role at Camunda, Nicole worked at Photoslurp as a Customer Success Manager from 2020 to 2021. She also held the position of Head of Customer Success at Photoslurp for four months in 2021. Her background in customer success roles has equipped her with the skills necessary to manage client relationships and drive positive outcomes.
Education and Expertise
Nicole earned a Bachelor of Fine Arts (BFA) in Cinematography and Film/Video Production from the School of Visual Arts, completing her studies from 1997 to 2001. Additionally, she pursued further education at EADA Business School, where she obtained a Postgraduate Project Manager in Marketing from 2016 to 2017. This combination of creative and business education supports her multifaceted approach in her professional roles.
Work History in Marketing and Sales
Nicole has a diverse work history that includes a role as an Advertiser Account Manager at TrafficStars from 2017 to 2020 in Barcelona, Spain. She also worked as a Sales Planner in Integrated Sales and Marketing at Fox Networks Group from 2002 to 2006 in New York. These positions provided her with valuable insights into marketing strategies and sales processes.
Teaching Experience
In addition to her roles in customer success and marketing, Nicole worked as an ESL Speaking Assistant at ESADE Business & Law School from 2008 to 2009 for eight months. This experience contributed to her communication skills and ability to engage with diverse audiences.