Oleg Meshcheryakov
About Oleg Meshcheryakov
Oleg Meshcheryakov is a Senior Customer Success Manager with over a decade of experience in customer success management at major corporations. He has held significant roles at companies such as Oracle and Camunda, and possesses a strong background in IT architecture and project management.
Work at Camunda
Oleg Meshcheryakov currently serves as a Senior Customer Success Manager at Camunda, a role he has held since 2020. Based in Berlin, Germany, he focuses on enhancing customer satisfaction and ensuring successful adoption of Camunda's solutions. His responsibilities include managing customer relationships and driving success through effective strategies tailored to client needs.
Previous Experience at Oracle
Oleg Meshcheryakov worked at Oracle for a total of five years in various senior roles. He began as a Critical Account Manager for CRM On Demand from 2010 to 2012, followed by a position as Service Delivery Manager for Cloud CRM from 2012 to 2015. He later advanced to the role of Senior Customer Success Manager for CX Cloud, where he contributed significantly to customer engagement and success strategies until 2020.
Career Background in IT and Customer Success
Oleg Meshcheryakov has over a decade of experience in customer success management, with a strong emphasis on cloud-based environments, particularly in CRM and CX solutions. His career includes a notable tenure at IKEA IT Germany as an IT Architect from 2001 to 2009, where he developed a solid foundation in IT architecture and project management across various industries, including nutrition and retail.
Education and Expertise
Oleg Meshcheryakov holds a Master of Science in Automatics & Electronics from the National Research Nuclear University MEPhI, where he studied from 1984 to 1992. He also earned a Ph.D. in Information Systems and Information Processing from the Moscow Aviation Institute, completing his studies from 1992 to 1996. His educational background supports his extensive expertise in IT architecture and digital transformation initiatives.
Experience at Abbott Nutrition
Oleg Meshcheryakov briefly worked at Abbott Nutrition as an IT Project Manager in 2009 for six months. This role contributed to his understanding of the nutrition industry and provided him with valuable project management experience in a corporate environment.