Olivier Fiaty Amenouvor
About Olivier Fiaty Amenouvor
Olivier Fiaty Amenouvor serves as a Senior Customer Success Manager for North America at Camunda, where he focuses on strategic accounts. He advocates for diversity, equity, inclusion, and belonging in professional environments and has received multiple recognitions for his contributions to customer success.
Work at Camunda
Olivier Fiaty Amenouvor serves as the Senior Customer Success Manager for North America, focusing on strategic accounts at Camunda. He has held this position since 2021, contributing to the company's customer success initiatives in a remote capacity. His role involves managing client relationships and ensuring customer satisfaction, aligning with Camunda's mission to enhance business process management.
Education and Expertise
Olivier Fiaty Amenouvor holds a Bachelor of Science (B.S.) in Information Systems Security from ITT Technical Institute, where he studied from 2008 to 2012. He also earned an Associate of Science (AS) in Telecommunications Technology from UATM Gasa Formation, completing his studies from 2003 to 2005. His educational background supports his expertise in customer success and strategic client management.
Background
Olivier Fiaty Amenouvor has a diverse professional background, beginning his career as a Staffing Associate at Spherion from 2007 to 2010 in the Greater San Diego Area. He later worked at Mitchell International in various roles, including Customer Care Representative, Account Manager II, and Customer Success Manager III, accumulating significant experience in customer success and account management over several years.
Achievements
Olivier Fiaty Amenouvor has been recognized for his contributions to the field of customer success. He was named among the '2023 Top 100 CS Strategists' by SuccessHACKER and featured on the '2022 North America CS Regional Watchlist.' Additionally, he was acknowledged as one of the '2024 Most Creative 25 CS Leaders' by EverAfter, highlighting his impact and leadership in customer success.
Advocacy for Diversity, Equity, Inclusion, and Belonging
Olivier Fiaty Amenouvor actively advocates for Diversity, Equity, Inclusion, and Belonging (DEIB) within professional environments. He is involved with Success in Black as a Founding Member, focusing on promoting inclusivity in the customer success sector. His commitment to DEIB reflects his dedication to fostering a more equitable workplace.