Scott Ghidiu
About Scott Ghidiu
Scott Ghidiu is a Support Engineer at Camunda, specializing in resolving high-profile customer issues through effective Standard Operating Procedures. He has over 20 years of experience in software and technology leadership, previously serving as a Principal Technical Analyst at OpenText for 18 years.
Work at Camunda
Scott Ghidiu has been employed at Camunda as a Support Engineer since 2020. In this role, he specializes in progressing, maintaining, and utilizing Standard Operating Procedures to address high-profile customer issues efficiently. His focus is on providing support for complex mission-critical enterprise software solutions, ensuring customer success and satisfaction.
Previous Experience at OpenText
Before joining Camunda, Scott Ghidiu worked at OpenText as a Principal Technical Analyst for 18 years, from 2002 to 2020. During his tenure in the Rochester, New York Area, he developed a strong foundation in technical analysis and customer support, contributing to his extensive experience in the software and technology sectors.
Education and Expertise
Scott Ghidiu studied at Buffalo State University, where he earned a Bachelor of Science degree in Electrical Engineering from 1994 to 1998. His educational background in Electrical Engineering and Computer Science complements his extensive experience in software and technology leadership, focusing on customer success.
Professional Background
Scott Ghidiu possesses over 20 years of experience in the software and technology industry. His professional background encompasses a range of skills, from low-level coding to high-level customer interaction. This diverse expertise allows him to effectively support complex enterprise software solutions and engage with customers to resolve their issues.