Shirley Adams
About Shirley Adams
Shirley Adams is a Customer Success Manager currently working at Camunda in the San Diego Metropolitan Area. She has a diverse background in customer service and sales, with previous roles at Mitchell International, Eck Agency, and Cox Communications.
Work at Camunda
Shirley Adams currently serves as a Customer Success Manager at Camunda, a position she has held since 2022. Based in the San Diego Metropolitan Area, she is part of the Field Ops team, where she applies her expertise in managing software solutions tailored for the automotive industry. Her role involves ensuring customer satisfaction and facilitating the successful implementation of Camunda's products.
Previous Experience in Customer Success
Before joining Camunda, Shirley Adams worked as a Customer Success Manager II at Mitchell International from 2018 to 2020 in San Diego, California. In this role, she focused on customer engagement and support, enhancing client relationships and ensuring effective use of the company's software solutions. Additionally, she held various customer service roles, including a position as a Customer Service Representative at Eck Agency in 2017 and as a Direct Sales Representative at Cox Communications from 2017 to 2018.
Education and Expertise
Shirley Adams holds a Bachelor of Applied Science (BASc) in General Studies from Fort Hays State University. She also earned an Associate of Arts and Sciences (AAS) in Accounting from Kansas City Kansas Community College. Her educational background supports her expertise in consultative selling techniques and insurance, particularly in life, health, and personal lines.
Background in Sales and Marketing
Shirley Adams has a diverse background in sales and marketing. She worked as a Director of Sales Marketing at Senior Lifestyle from 2015 to 2016 and as a Sales Consultant at MetLife from 2014 to 2015. Additionally, she gained experience as an Inside Sales Representative at Red Ventures in 2014. Her roles have equipped her with skills in customer engagement and sales strategy.
Adaptability and Values
Shirley Adams demonstrates a strong ability to adapt to fast-paced environments and changes in business processes. She values diversity, recognizing its importance for creativity and respect within the workplace. Her extensive experience across various roles and industries reflects her commitment to professional growth and customer success.