Liana Arban
About Liana Arban
Liana Arban is a Technical Writer at Canadian Bank Note Company, Limited, with extensive experience in technical writing and IT operations.
Title
Liana Arban is a Technical Writer currently employed by the Canadian Bank Note Company, Limited since 2016.
Professional Experience
Liana Arban has extensive experience in technical writing and information management. She has held various roles over her career, beginning as a Technical Writer/Supervisor at Accenture from 1998 to 2013, a total tenure of 15 years. Following that, she worked as an Information Management & Communication Analyst at Accenture from 2013 to 2015. In 2016, she briefly took on a role as a Senior Technical Writer on a contract basis at Health Canada | Santé Canada for 2 months. She has been a Technical Writer at the Canadian Bank Note Company, Limited since 2016.
Freelance Experience
Liana Arban also worked as a Freelance Technical Writer for Macalis from 2009 to 2011. During this period, she engaged in various technical writing projects in the Ottawa, Canada Area.
Education and Certifications
Liana Arban has a comprehensive educational background in IT service management and technical knowledge. She achieved her MCSE from Willis College from 1997 to 1998. She earned an ITIL V2 Foundations certification from Pink Elephant in 2003 after a year of study. In 2006, she received a Certified Knowledge Management credential from STI Knowledge. In 2010, she pursued training in SharePoint Technologies at Learning Tree. Furthering her expertise, she completed her ITIL IT Service Management Essentials certification at Pink Elephant in 2011.