Dwayne Sugg
About Dwayne Sugg
Dwayne Sugg serves as the Smile Support Center Manager at Canadian Orthodontic Partners in Fredericton, New Brunswick, where he has worked since 2021. He has a background in team management and HR, having previously held roles at Clearview Restaurant Management Software and Simplii Financial.
Work at Canadian Orthodontic Partners
Dwayne Sugg has served as the Smile Support Center Manager at Canadian Orthodontic Partners since 2021. In this role, he oversees various operational aspects of the Smile Support Center in Fredericton, New Brunswick. His responsibilities include managing HR-related issues, ensuring smooth team dynamics, and implementing incentive programs aimed at enhancing team motivation and performance. His contributions have been integral to the operational success of the center.
Previous Experience in Support Management
Before joining Canadian Orthodontic Partners, Dwayne Sugg worked as Support Manager at Clearview Restaurant Management Software from 2019 to 2021. In this position, he was responsible for overseeing support operations and ensuring customer satisfaction. His experience in managing support teams contributed to his skill set in handling various operational challenges.
Career at Simplii Financial
Dwayne Sugg has a significant tenure at Simplii Financial, where he worked from 2004 to 2019. He held various roles during his first four years and then served as Team Leader for eleven years. His long-standing experience at Simplii Financial provided him with a solid foundation in team management and customer service.
Expertise in Confidentiality and HR Management
Dwayne Sugg possesses extensive experience in maintaining confidentiality in professional settings. This expertise is particularly relevant to his current role at Canadian Orthodontic Partners, where he handles HR-related issues. His ability to manage sensitive information is crucial in fostering a trustworthy environment within the organization.