Melody Dekel
About Melody Dekel
Melody Dekel is an American-Israeli customer service specialist and entrepreneur with over 20 years of experience in business development, marketing, and sales across various international markets. She currently serves as the Head of Customer Support at Cannhod and has held multiple leadership roles in the cannabis industry and other sectors.
Work at Candex
Melody Dekel serves as a Customer Service Specialist with a focus on the USA and Europe at Candex. She has held this position since 2021, accumulating three years of experience in this role while based in Costa Rica. Her responsibilities include managing customer inquiries and providing support tailored to the needs of clients in these regions.
Current Roles and Responsibilities
In addition to her role at Candex, Melody Dekel is currently the Head of Customer Support at Cannhod - Medical Cannabis, a position she has held since 2023. She also works as a Social Media Manager at SimpliFly and as a Business Leader at doTERRA International LLC, both roles she began in 2022. Furthermore, she contributes to the Rich Woman Mindset Podcast on Spotify since 2023.
Education and Expertise
Melody Dekel has an extensive educational background. She studied at Columbia University, where she earned a Bachelor of Arts degree in Psychology and Sociology from 2007 to 2010. She furthered her education at Tel Aviv University, obtaining a Master's degree in Cognitive Psychology from 2014 to 2015. Additionally, she is pursuing a Transformation Coaching Certification at Transformation Academy since 2020.
Background in Business Development
Melody Dekel has over 20 years of experience in business development, marketing, and sales across various sectors. She worked as a Director of Sales/Marketing & Business Development at My 6 Sense from 2011 to 2015 and served as a Business Development Consultant at CannAssure for five months in 2018. She co-founded Rafena Cannabis Holdings Ltd, where she held the position of VP Marketing & Business Development from 2018 to 2020.
Achievements in Leadership and Empowerment
Melody Dekel specializes in women leadership and empowerment, focusing on innovative content creation and leadership strategies. Her diverse experience spans local and international business environments, including significant roles in Israel, the United States, and Europe. Her work aims to create impactful changes in the business landscape.