Yael Gedaliya
About Yael Gedaliya
Yael Gedaliya is a Customer Success Manager at Candex, where she has worked since 2022. She has previous experience in customer account management and e-commerce brand management, and holds qualifications in hiking guidance and traditional Chinese medicine.
Work at Candex
Yael Gedaliya has been serving as a Customer Success Manager at Candex since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing support to optimize their experience with Candex's services.
Previous Experience in Customer Account Management
Prior to her current position, Yael worked at Puzzle Israel as a Customer Account Manager from 2019 to 2020. In this capacity, she was responsible for managing customer accounts and ensuring their needs were met effectively. This role provided her with valuable experience in client relations and account management.
Experience in Ecommerce Brand Management
Yael Gedaliya worked at TCM- Technology Commerce Management as an Ecommerce Brand Manager from 2020 to 2022. During her tenure, she managed various aspects of ecommerce operations, contributing to brand development and online sales strategies. This experience further solidified her expertise in the ecommerce sector.
Education in Hiking and Mountain Guiding
Yael studied at Thompson Rivers University, where she pursued a program in Hiking Guide and achieved certification from the Association of Canadian Mountain Guides (ACMG). This education equipped her with skills related to outdoor leadership and safety in mountainous environments.
Education in Traditional Chinese Medicine
Yael Gedaliya attended Campus Broshim, where she studied Traditional Chinese Medicine and Chinese Herbology from 2015 to 2018. She earned a Diploma in Chinese Medicine (Dipl. C.M), gaining knowledge in herbal treatments and holistic health practices.