Diana Yang (BSc)
About Diana Yang (BSc)
Diana Yang is an Account Executive at Canfor, specializing in China and Southeast Asia. With extensive experience in sales and client management, she has played a key role in various initiatives, including the implementation of an ERP system and the launch of a new office in Korea.
Current Role as Account Executive
Diana Yang serves as an Account Executive for China and Southeast Asia at Canfor. She has held this position since 2013, accumulating over 11 years of experience in this role. In her capacity, she engages with international clients, leveraging her fluency in English, Mandarin, and Cantonese to foster strong relationships. Her responsibilities include managing client accounts and ensuring that client needs are met effectively.
Previous Positions at Canfor
Diana Yang has a long history with Canfor, having worked in various roles since 2001. She began as an Accounts Payables/Receivables Analyst from 2001 to 2005, followed by a position as an Offshore Sales/Billing Coordinator from 2005 to 2008. After that, she served as an Account Executive for Home Center and Specialties from 2008 to 2013. Each role contributed to her comprehensive understanding of the company's operations and client management.
Education and Expertise
Diana Yang earned a Bachelor of Science degree in Chemistry from The University of British Columbia. Her educational background provides her with a strong analytical foundation, which she applies in her current role in sales and client management. Her expertise includes training new sales team members and overseeing the implementation of company processes and systems.
Leadership in ERP System Implementation
During her tenure at Canfor, Diana Yang led the sales team in the launch and implementation of a new ERP system. She provided remote training and coaching to the company's Chinese office, ensuring a smooth transition to the new system. This initiative highlights her leadership skills and her commitment to enhancing operational efficiency within the company.
Client Management and Site Visits
Diana Yang conducts site visits with mill managers to gather feedback and communicate client requirements. This role involves understanding current production needs and identifying future manufacturing opportunities. Her proactive approach in client management contributes to the successful alignment of production capabilities with client expectations.